Shipping policy
Shipping Times
Estimated delivery times are:
* Canada: 3–7 business days
* United States: 5–10 business days
* International: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your location, order size, and selected shipping method.
From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly displayed on our website.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number, if tracking is available.
Please allow up to 48 hours for tracking information to update after your order has been shipped.
Delayed or Lost Packages
If your package is delayed, please first check the tracking information provided by the shipping carrier.
If your package is marked as delivered but you have not received it, please check with household members, neighbors, and your local delivery area before contacting us.
If you still cannot locate your package, contact us at [your email address] and we will do our best to assist you.
We are not responsible for packages that are lost, stolen, or delivered to an incorrect address provided by the customer.
Incorrect Shipping Address
Please make sure your shipping information is correct before completing your purchase.
If you notice an incorrect address, contact us as soon as possible at [your email address]. We will try to update the address before your order ships, but we cannot guarantee that changes can be made after an order has been processed.
International Orders
International customers may be responsible for customs duties, taxes, brokerage fees, or other charges imposed by their country.
These charges are the responsibility of the customer and are not included in the product or shipping price unless specifically stated at checkout.
Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Email: